You cannot use this service online

This is because Javascript is disabled in your browser.

You either need to:

enable Javascript in your browser
try a different browser or device where Javascript is enabled
contact Floodline who will help you get flood messages or make changes to your account

Floodline

Telephone: 0345 988 1188
Textphone: 0345 602 6340
24 hour service
Find out about call charges

All content is available under the Open Government Licence v3.0 , except where otherwise stated